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TEXTILES CONFORTLINE S.A.
Data Privacy, Quality and Anti-Bribery Management Policy

It is an Ecuadorian company with more than 20 years of experience in the production of industrial uniforms for high-risk companies. We not only make uniforms, we save lives. Thanks to the quality of our products, we meet the expectations of our clients at a national and international level. , through compliance with current quality, security and anti-bribery requirements and regulations. Senior management is committed to the continuous improvement of the organization's processes, as well as the development of personnel, aligned with a sustainable development model, and the application of an Anti-Bribery Management System in relation to suppliers, clients, employees and authorities. regulatory. The prevention, detection and reporting of bribery or any form of corruption is the responsibility of all workers and managers of the Company. Any worker who violates this policy will face the corresponding administrative and/or legal sanctions.

1. Scope

This privacy policy applies to all personal data of users collected through the website of the company TEXTILES CONFORTLINE S.A.


2. Identification of the data controller

TEXTILES CONFORTLINE S.A. handles the data submitted by the user through online services or information registered by users through the corresponding web platform.


3. Data Collected

TEXTILES CONFORTLINE S.A. collects the following personal data from external users for the purpose of accessing and using the website, as well as for sending information regarding products or services it promotes:

Identification number; first and last names; email or electronic mail.


4. User Consent

By entering data on the website, the user consents to TEXTILES CONFORTLINE S.A. using the same for the purpose of contact, location, notifications, and responses requested by the user.


5. Purpose of Personal Data Processing

TEXTILES CONFORTLINE S.A. uses your personal information for the following purposes:

• To provide support or other services, as well as to directly respond to your information requests via email.

• To evaluate the use of products and services. TEXTILES CONFORTLINE S.A. may track the use of services to determine their level of use, and these statistics are for the exclusive use of this entity.

• To communicate with you about news, updates, and other relevant information.


6. Process for Exercising the Right of Access and Rectification

TEXTILES CONFORTLINE S.A. recognizes data subjects' right of access and rectification to the processing carried out on their data, for which they must follow the respective process, through the request to the email: info@comfortline.ec


Right of Access

In accordance with the Organic Law on Personal Data Protection, the user, as the holder of the right, has the right to know and obtain necessary information about their personal data according to the parameters established in the aforementioned law.


Right of Rectification

In the event of detecting errors of omission, typographical, orthographical, or of any kind, the user may initiate the request for rectification through the email info@comfortline.ec, in a request that will be responded to through the same medium or by the means of contact indicated by the user, informing the process followed until the rectification is effective.


Notifications of Changes in the Privacy Policy

TEXTILES CONFORTLINE S.A. may update its Privacy Policy when necessary. If we make substantial changes, we will notify you by email or through a notice on this website before the change takes effect. We recommend that you periodically review this page for the latest information on our privacy practices.


Use of Cookies

TEXTILES CONFORTLINE S.A. may use your personal data, including data collected as a result of site navigation and electronic protocols and records, to help create and personalize website content, improve website quality, track responsiveness of delivered services; for this, TEXTILES CONFORTLINE S.A. may place a cookie on your browser with its own terms of use.


Measures to Safeguard Personal Data Security

TEXTILES CONFORTLINE S.A. protects the confidentiality, integrity, and availability of information assets by following a risk management approach based on policies, standards, guidelines, and procedures to meet security objectives while supporting business objectives.


Legal Basis Supporting Data Processing

TEXTILES CONFORTLINE S.A. bases the processing it provides to personal data on the following legal provisions, which are cited below.


Organic Code of Social Economy of Knowledge, Creativity, and Innovation

General Provisions, TWENTY-SEVENTH.- "(...) The processing of personal data, including actions such as the collection, systematization, and storage of personal data, will require the prior and informed authorization of the owner. Authorization of the owner will not be required when the processing is carried out by a public institution and has a statistical or scientific purpose; for health or safety protection; or is carried out as part of a public policy guaranteeing constitutionally recognized rights".


Organic Law on Personal Data Protection

Art. 1.- "Object and Purpose.- The object and purpose of this law are to guarantee the exercise of the right to the protection of personal data, which includes access and decision about information and data of this nature, as well as its corresponding protection. For this purpose, it regulates, provides for, and develops principles, rights, obligations, and mechanisms of protection".

Art. 2.- "Material Scope of Application.- This law shall apply to the processing of personal data contained in any type of support, automated or not, as well as to any modality of subsequent use".

Art. 4.- "Terms and Definitions.- (...) Consent: Manifestation of free, specific, informed, and unequivocal will, by which the holder of personal data authorizes the controller of personal data processing to process them".

Art. 10.- "Principles.- Without prejudice to other principles established in the Constitution of the Republic, international instruments ratified by the State, or other legal norms, this Law shall be governed by the principles of: (...) j) Security of personal data.- The controllers and processors of personal data shall implement all appropriate and necessary security measures, understood as those accepted by the state of the art, whether organizational, technical, or of any other kind, to protect personal data against any risk, threat, vulnerability, considering the nature of personal data, scope, and context".

Art. 12.- "Right to Information.- The data subject has the right to be informed according to the principles of loyalty and transparency by any means about: - 1) The purposes of the processing; - 2) The legal basis for the processing; - 3) Types of processing; - 4) Retention period; - 5) The existence of a database containing their personal data; - 6) The origin of personal data when not obtained directly from the data subject; - 7) Other purposes and subsequent processing; - 8) Identity and contact details of the data controller, which shall include: legal address, telephone number, and email; - 9) If applicable, identity and contact details of the data protection officer, which shall include: home address, telephone number, and email; - 10) The transfers or communications, national or international, of personal data that it intends to carry out, including the recipients and their categories, as well as the purposes that motivate these and the protection guarantees established; - 11) The consequences for the data subject of their provision or refusal to do so; - 12) The effect of providing erroneous or inaccurate personal data; - 13) The possibility of revoking consent; - 14) The existence and manner in which their rights of access, deletion, rectification and updating, opposition, cancellation, restriction of processing and not to be subject to a decision based solely on automated evaluations can be exercised. - 15) The mechanisms to exercise their right to portability, when requested by the data subject; - 16) Where and how to make their claims to the data controller and the Data Protection Authority, and; - 17) The existence of automated assessments and decisions, including profiling. In the event that data is obtained directly from the data subject, the information must be communicated prior to this, that is, at the moment of data collection. When personal data is not obtained directly from the data subject or are obtained from a publicly accessible source, the data subject shall be informed within the following thirty (30) days or at the time of the first communication with the data subject, whichever occurs first. Express, unequivocal, transparent, intelligible, concise, precise, and barrier-free information shall be provided to the data subject. - The information provided to the data subject may be transmitted in any verifiable manner in clear, simple, and easily understandable language, preferably ensuring accessibility in the language of their choice. - In the case of products or services aimed at, used by, or that could be used by girls, boys, and adolescents, the information referred to in this section shall be provided to their legal representative in accordance with the provisions of this Law".


11. Responsibility


TEXTILES CONFORTLINE S.A. will only be responsible for the processing and use of personal data collected directly through its website.


TEXTILES CONFORTLINE S.A. is not responsible for the accuracy or correctness of the information contained in links to other websites or provided by third parties.


The use of this portal or any of its components or services implies the express acceptance of this privacy policy.